Yes, customization is possible in terms of colors, sleeve and other minor adjustments. For any customization request, we request you to contact us at +91 8448445909 or email us at athens.fashion@gmail.com.(For plus sizes, 'XL' and above we charge a 10% to 20% additional charge on the retail product price depending on the customization.)
In case you require any assistance in deciding the outfit or placing an order, please get in touch with us at +91 8448445909 or email us at ahens.fashion@gmail.com
Each and every product is specially handcrafted for you considering all your requests. In case you are unhappy with our product, please get in touch with us at +918448445909 or email us at ahens.fashion@gmail.com. Our team will constantly be in touch with you to help you with your product. However, we have a no refund/cancellation policy.
You can log on to our website: www.ahensfashion.com or place orders via Instagram (direct message). In case of any assistance required, please call/whatsapp us on +918448445909. We can also be contacted via email at ahens.fashion@gmail.com.
You can also visit our store at- L19/10, DLF Phase-2 Sector-25 Gurugram Haryana- 122002
If any alterations are required, we request you to send the order at our Studio in Gurugram, Haryana. Please note, that we do not pick-up any alterations and the cost for delivering the product to us is to be taken care of by you.
We try to make the orders as per the standard size chosen by you or the measurements provided to us. However, if any alterations are required, we generally need about a week or two, however this varies from each and every product. We note that shipping charges for alterations will have to be paid by the client and will not be borne by us. In case you require any alterations, please get in touch with us at +91 8448445909 or email us at athens.fashion@gmail.com and we shall get back to you on the same.
Each and every product is specially curated for you, being hand embroidered and sewn, and is made to measure. Usually the time frame will be anytime between 6-7 working days, depending on the order and customizations if any. In case you require your orders on priority, please get in touch with us at +91 8448445909 or email us at athens.fashion@gmail.com and we shall get back to you on the same.
We try to deliver all our orders as soon as possible ensuring the products reach you on time. If you wish to track your order, please get in touch with us at +91 8448445909 or email us at athens.fashion@gmail.com. We can provide you with the courier tracking number upon request.
If you order multiple products with different dispatch dates, all the products are shipped as one shipment, once your complete order is ready. However, if you wish to receive some products earlier, please email us at athens.fashion@gmail.com or call us at +91 8448445909.
All our products are handcrafted and especially chosen for you. Due to the intricate and exclusive nature of the products available on our Site, we ensure that we photograph all our products under standard lighting conditions so that the product image you see is closest to the product. However, there may be slight variations in the color of the fabric, dyes, prints or embroideries of the product image you see on your monitor and the actual product.
The shipping charges for all shipping within India is free and is completely borne by us. However, the shipping charges for international shipping will be additional and will be charged based on the weight and volume of the product and the country where the delivery is being dispatched. Shipping charges will be shared upon inquiry.
Payments can be made through Visa, MasterCard, American Express, and Maestro credit and debit cards. We also accept bank transfers and cash payments. Please contact our team at +91 8448445909 or email us at athens.fashion@gmail.com in case you wish to make payments through net banking or cash.
As per our policy, we do not make any changes to the orders once placed. Further, orders once placed cannot be cancelled/exchanged or refund.
Our products are especially designed for you. We would love to design our products based on your requirements. You can send us your measurements after placing an order to have the product made specifically to your size. For any questions, we request you to contact us at +91 8448445909 or email us at ahens.fashion@gmail.com
Yes, we can change the color of the product. However, we note that some of our products might look great in certain color shades only. Therefore, we provide you with a palette of color options. However, if you still wish to customize the color, we request you to contact us at +91 8448445909 or email us at ahens.fashion@gmail.com.
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Ahens was a dream that first took flight seven years ago. Growing from strength to strength with the purpose of celebrating every woman and her individual style, Ahens strives to bring affordable, bespoke fashion to you. Our collections are a reflection of the power that lies within the divine feminine.
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